Frequent questions before a confidential request
Short answers about work format, first contact, confidentiality, notes for leadership and access to materials on request.
Work format
How does Dyachenko Consulting differ from a classic PR agency?
We engage where communication already affects leadership position, negotiation frame, stakeholder trust and the quality of management decisions. We work not as a stream of activities but as a precise external frame for a complex situation.
Which requests do you work with most often?
Most often — crisis communications, GR and stakeholder engagement, internal communications during change, and notes for leadership in situations where the cost of error is high.
Do you work selectively?
Yes. We take only tasks where we can genuinely strengthen the client's position and provide an actionable external frame.
First contact and confidentiality
When is it worth sending a confidential request?
When the situation already affects leadership position, team trust, regulatory interaction, the public frame of a decision or market access — and postponing clarity becomes more costly.
What information should be in the first request?
It's enough to briefly mention the company, your role, the context, what is at stake and the reaction or decision horizon that matters right now.
Is a long description of the problem required?
No. For the first contact it's enough to briefly outline context, risk, and the kind of clarity or support you expect. Details can be refined further.
Do you work confidentially?
Yes. Confidentiality, restricted access to details and a reserved mode of interaction are baseline principles of Dyachenko Consulting.
Notes and restricted materials
Can a note be commissioned for a specific management decision?
Yes. We can prepare a separate analytical or position note for a specific management decision, negotiation, public step or regulatory situation.
What should be written in the access form for restricted materials?
A short description of the company, role, topic and context is enough. Open materials show the approach; materials on request provide a more precise tool for a specific situation.
How do I understand which support format is needed?
For the first step you don't need to name the service precisely. Describe the situation — we'll help identify whether crisis communications, GR, an internal communication frame or a short note for leadership is appropriate.
Engagement scenarios — on a separate page
If you need more than FAQ — an understanding of specific situations where an external frame becomes critical — go to the “When we engage” page.